My husband purchased this necklace for me, and I love it. Every time I wear it people ask me about it and admire it. Substantial piece with strong chain. Looks beautiful and classic.
Had it now 2 weeks & Haven’t worn it. My window to the soul does not have the “glow” or vibrancy of the one I tried on…. It seems to lack the luminousity, I’ve held it up in different lights and angles.
I’d shared the website & pics with my cousin, when she visited I showed her mine, she asked me if I cheeped out and got it at Walmart ☹️Very sad I bought this piece to honour my terminally ill dad…
Dear Nancy,
We have received your one star review for the small Window to the Soul Pendant. We are sorry to hear that the shine that comes through this piece is disappointing to you.
We pride ourselves with making beautiful and unique jewellery that stands the test of time and have thousands of happy customers. We have been in business for a very long time and provide outstanding customer service and offer replacement and repair services for all our jewellery. To compare us with Walmart seems very harsh.
We feel sad and upset that you didn't contact us directly right after receiving the pendant so we could rectify the issue right away. It seems that you have tried this pendant on before. Was it the same size? Larger? Was it at our store in North Vancouver? The shine that comes from the inside shows better on the large Window to the Soul piece.
We offer 30 days exchange and/or return policy for all our online orders. Would you like to send back the pendant so we can check what the issue is and offer replacement?
We are looking forward to your response, Nancy. Have a great day.
Warm Regards,
Yolanda
Looks fab, my husband will love it. Thank you so much for the stress free service!!
I recently purchased my soon-to-be husband's wedding ring from Keith Jack and it arrived two days after order confirmation. I had to send it back for a bigger size and the process was seamless. The customer care team helped me navigate the whole process to ensure I had his ring on time.
Not only is the product beautiful, but the customer care team too. I highly recommend this small company.
Absolutely stunning! I haven’t taken it off since getting it!
Great product and the company was excellent to deal with. Highly recommend
Not only did the staff fix the crack in my ring, they buffed and polished it to look like new AND helped me figure out how to ship it there and back without breaking the bank. Absolutely and 100% worth it. Keith Jack is a class act.
I just received the necklace I ordered for my mom’s 70th birthday and it is perfect! I know she will love it!
I love my ring but only had for two hours and lost it I wish that you could order 1/4 size 8 was to small ordered 8 1/2 because I couldn’t get 8 1/4 so there it slipped off but luckily before the end of the a employee found it so now nervous to wear it in case I lose it
The Sterling Silver and 10k Gold Celtic Signet Ring is everything I expected! The trinity knots on either side of the hammered gold shield are a perfect reminder of the power and presence of the Holy Trinity. The hammered shield is an appropriate emblem of the protection afforded by God the Father, God the Son, and God the Spirit in the life of the Christian warrior.
Perfect size, well made. Fits perfectly. Shipping was fast and package arrived in perfect condition. I’ll definitely be a customer for life.
Heavy and well made. Beautiful piece of jewelry. Shipping was fast and package arrived in perfect shape. Definitely a customer for life.
Beautiful gift and happy with purchase
I love the way the bronze & silver compliment one another and the extra sparkle of the zirconia in the centre ring.
This is such a lovely pendant that can be worn either side up, which it like getting 2 lovely pendants!
All of my family members own at least one, but honestly 2-3 of Jack Keith’s collections.
Keep creating, as we are always excited for what comes next!🥰
I recently purchased the Trinity Knot ring and I couldn’t be happier. Beautiful design and compliments my Trinity Knot necklace and earrings perfectly. Great craftsmanship!
My locket is exactly what I was hoping for. It’s a beautiful necklace that is more than a piece of jewelry it’s a piece of my heritage . I will treasure this pendant. My husband knows how much I miss my Scottish roots so he bought me this gorgeous necklace to wear with pride. I have another necklace from Keith Jack that I love and I have my eye on many other pieces. Can’t wait!
Such a lovely, multidimensional piece.
The textures are fabulous, with the addition of the zirconia & the center gem.
There are SO many ways I can wear this, just by flipping the pendant over or turning it around.
It’s like getting 5 pendants for the price of one!
So very versatile ❤️
I love the weight of it when I’m wearing it, it’s very comfortable.
Please make more like this!
I've purchased that bangle a few weeks ago, and I'm quite delighted with my order: despite a few surprises with the French customs, the support team was really helpful, and dealt with the red tape without any hassle on my side.Plus the design is something you won't find anywhere else.
I love this pendant! One of my favourite to wear. It is nice and light sometimes I forget it’s on. Very durable chain with it as well.
Absolutely wonderful product! Shipping and packaging was above and beyond!
The ring is beautiful. We couldn’t be happier with it.
Lol. A review. I bought the smaller one Dragonfly in Reeds from Amazon. I put the larger one in my cart. Went back a couple weeks ago and it was gone. Luckily I found the Keith Jack website and
Was able to order this gorgeous piece of work from here. The size and details of the Dragonflies
And Reeds are just amazing!!! I will order the earrings next. This is art not just jewelry!!! Thank you Keith Jack! I am a gold person so the 2 tone , gold and silver is perfect!!!
Arrived quickly and as described. Beautiful artisan piece.
Love these! They are my daily go to earrings!